There have been several complaints raised by a number of retirees who are not particularly pleased with the current arrangement with regards to the relocation of the Out Patient center by the Malaysian Armed Forces Medical Services (MAFMS) out of Sultan Tengku Mizan Armed Forces Hospital (STMAFH).
With the opening of the new STMAFH at Wangsa Maju, Kuala Lumpur to replace the old and dilapidated Armed Forces Hospital at Kinrara, the general perception was that the new hospital would be the center for the treatment, care and rehabilitation for all medical related ailments affecting servicemen, their families and including retirees. It was to be the best equipped hospital to serve the Malaysian Armed Forces, to mirror that of the US Armed Forces Hospital that even serve the medical needs of its President.
The complain that I receive is specifically one that is related to the Out Patient center that was previously located at STMAFH, that has now being relocated to the old medical center at Mindef complex. Whosoever had this ‘marvel idea’ of relocating the Out Patient center back to Mindef had little inkling as to the problems faced by all those who are required to call at the Out Patient center for a medical checkup or an appointment, especially so for retirees and their spouses.
This relocation has upset many a retiree for the following reasons:
1. Getting into the Mindef is a hassle as they would have to get off their car and report to the Guard Room for identification before being allowed passage through the guarded entrance. Retirees are not given any special preference, even if they show their AF Pension Card issued by JHEV.
2. Having got into Mindef, they are then faced with locating a suitable parking space that in most instances is not available close to the Out Patient center. They will then have to double park, only to be chased off by the MP’s.
3. Having got to see the doctor, and if the doctor has prescribed to them some medicines, they would then have to travel to STMAFH to collect the medicines, as Mindef Out Patient center does not have a dispensary.
4. If the doctor so prescribe that a patient is required to have an x-ray taken, they will have to travel to STMAFH for an x-ray, and the results be referred back to the doctor at Mindef Out Patient center. This has been the arrangement because Mindef Out Patient center does not have the x-ray facility.
Prior to the relocation of the Out Patient center, retirees are much at ease because of the comfort that the new hospital offers. There is no hassle at the Guard House as one enters the hospital compound. Parking spaces are in abundance, both outdoor and covered. Getting from one point to another for a check-up or treatment is hassle free as it is all being done under a single roof. The ambience within the new hospital is one of tranquility and hassle free; something that all retiree would need in the final days of their life.
Please remember that as Armed Forces retiree, it is not sympathy that they need; rather it is understanding and care. And under the present medical arrangement that an Armed Forces retiree has to endure for their outpatient treatment, the MAFMS has certainly ignored the aforesaid basic need of retirees.
CRUSADE AGAINST CORRUPTION